Ordering and Accounts

Do I need an account to order from Noon Shop?

No, you can check out as a guest. However, creating an account allows you to save your prescription information, track orders, and review past purchases for a more streamlined experience.

How do I create an account?

Simply visit our website and navigate to the "Account" section. You can create an account usingyour email address and a chosen password.

How do I place an order?

Browse our selection of sunglasses and add your desired items to your cart. When you're ready, proceed to checkout. You can choose to create an account or check out as a guest. During checkout, you will need to provide your shipping information and preferred payment method.

Do you sell optical frames online?

We believe that glasses are best fitted by local eyecare professionals who can assist with fitting and measuring your prescription accurately. While we are expanding our retail locations, we understand that our availability might be limited. If you do not live within 30 miles of one of our retailers, please contact us at hello@noonshop.com for assistance.

What if I find a product I like that local optical stores don't carry?

We are happy to send that pair to your local optical store so they can fit the glasses correctly for you.

Can I get prescription lenses for my sunglasses?

Yes, please contact us at hello@noonshop.com for assistance with this option.

Products and Customization

What types of frames do you offer?

Noon Shop offers a curated selection of high-quality frames made from premium materials like German steel, Korean TR90, beta-titanium, and Mazzucchelli acetate. Our styles include classic, modern, and sporty options for both men and women.

Can I customize my glasses?

Our frames are offered as described, with a wide range of colors, shapes, and sizes to
accommodate various preferences. With numerous options for different sizes and shapes, you are sure to find the perfect pair that fits your unique style and needs.

What if I need help choosing glasses?

Noon Shop provides a helpful sizing guide to assist you in finding the perfect fit. Additionally, our customer service team is available to offer personalized recommendations. Feel free to contact us for guidance.

Can I wear your frames if I am allergic to Nickel Silver?

Yes, our founder is also allergic to nickel silver, so we understand your concern. The nickel silver in our glasses is used only in parts of the frames that do not contact the skin. Our temples are made from beta-titanium, and we take additional steps to meticulously process and coat all metal parts to prevent any reactions.

Shipping and Returns

How long will it take to receive my glasses?

Processing and shipping times vary based on your location and the origin of the product (U.S. or Korea). Shipping can take up to 10 business days. You will receive tracking information once your order ships.

What is your return policy?

Noon Shop offers hassle-free returns within 30 days of purchase. Frames and sunglasses must be unworn and in their original packaging. For detailed return instructions, please visit our website.
Customized or prescription glasses cannot be returned. For assistance, contact us at
hello@noonshop.com.

Customer Service

How can I contact customer service?

Noon Shop provides friendly customer service via email and phone. Our contact information is readily available on our website.

Do you have a virtual try-on tool?

Currently, Noon Shop does not offer a virtual try-on tool. However, our detailed sizing guide can help you find the best-fitting frames.

Can I use my vision insurance with Noon Shop?

Noon Shop does not currently participate in vision insurance plans. However, some plans allow customers to get reimbursement for glasses purchased outside of the vision plan. Reading your vision plan policy will help you if this is an option for you.

Thank You!

We hope this FAQ helps! If you have any further questions, don't hesitate to contact us directly at
Noon Shop.