TERMS & policies
TERMS & policies
By purchasing from Noon Shop, you agree to our Terms & Conditions, Shipping Policy, Returns Policy, and Warranty Policy. Additional terms may apply to promotional offers, B2B orders, closeout products, and custom prescription orders.
01 Terms & Conditions
By purchasing from Noon Shop, you agree to our Terms & Conditions, Shipping Policy, Returns Policy, and Warranty Policy. Additional terms may apply to promotional offers, B2B orders, closeout products, and custom prescription orders.
02 Shipping
Orders are processed after payment confirmation and shipped to the address provided at checkout. Delivery times are estimates only and may vary based on inventory status, prescription processing (if applicable), carrier delays, and destination.
03 Returns
Return requests must follow the approved return process and be submitted within the stated return window. Products sent back without authorization or outside the required process may not qualify for return, exchange, store credit, or warranty review.
04 Warranty
Noon Shop offers a 1-year limited warranty against manufacturing defects. Customers who register their eyewear with a valid purchase, contact information, and email address receive an additional 1 year of warranty coverage at no cost, for a total of 2 years.
1-year limited warranty, plus 1 free year when you register your eyewear. Two years of coverage in total.
05 Warranty Exclusions
Closeout items, model closeout promotions, final sale products, misuse, accidental damage, normal wear and tear, unauthorized modifications, and damage related to improper handling are excluded from warranty coverage. Damage caused by an external lens laboratory due to improper lens cutting or installation is also excluded. The laboratory is responsible for replacing any frames damaged or broken during its work and should contact Noon Shop to arrange a replacement.
06 Warranty Process
All warranty claims must go through Noon Shop's warranty review process, and the frame must be returned for inspection before any warranty determination is made. If a frame is approved under warranty and exact replacement is not available, the original frame cost may be credited toward another frame selected by the customer.